From Inventory Acquisition to Tracking Service Department Metrics: Getting and Selling the Right Vehicle Is the Bottom Line

Presented by Brent Carmichael, Executive Conference Moderator, 20 Groups, NCM Associates, Inc.
And the Staff of ADESA Houston
And the Staff of ADESA Houston
Monday, March 18, 2019 in partnership with HIADA
ADESA Houston, 4526 North Sam Houston Pkwy W, Houston, TX 77086
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This workshop is uniquely designed to cover the service department essentials that will increase your bottom line. It will also include hands-on, interactive training that will allow you to inspect vehicles and learn exactly how to spot the most commonly overlooked types of vehicle damage.
Crowd favorite Brent Carmichael will share his service knowledge during the morning session covering points that include:
- Inventory acquisition
- Reconditioning
- Step-by-step process
- Internal vs. subletting
- Finding/Hiring/Training Technicians
- Tracking Metrics
- Best practices from service department 20 groups
- Arbitration Rules
- Understanding the NAAA Arbitration Chart
- Identifying frame and structural damage – Actual walk around a car to demonstrate this!
- Learning how the experts assess vehicle value
- PSI - What is covered and what is not
- Auction 101
- Basic buying tips at auction
- Online buying process and procedure
9:00 a.m. - 3:00 p.m.
Registration - $199 TIADA Members, Each Additional $149 - must be from same dealership
NON-MEMBERS $399
Registration - $199 TIADA Members, Each Additional $149 - must be from same dealership
NON-MEMBERS $399
For more information or to register over the phone, please call the TIADA state office at 512.244.6060.
Dates/Locations & Sponsors:
Monday, March 18, 2019 in partnership with HIADA