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Archive May 2020

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Electronic Disclosures and Signatures During COVID-19


In response to COVID-19, some dealers are considering electronic communications as an alternative . . .

Customer Privacy: Considerations If Law Enforcement Pays You A Visit

Recently, we received a question regarding customer privacy through our Compliance Consultation Service.

TxDMV: Regional Service Centers Reopening for In-Person Transactions


The Texas Department of Motor Vehicles announced that it is reopening its regional service centers (RSCs) starting . . .

Bankruptcy Uptick, Be Very Careful with Repossessions


In the last several weeks, there has been an uptick of new cases where the used car dealer sells . . .

Online Reviews Become a Focus of the FTC


Who doesn't love an online review? 

Audit Shows Dealers Using Old Application for Title


OK maybe it was not a full audit, but last week I spoke to several dealers and asked them . . .

Test Drives, Masks, Gloves, Repos & More, What’s Required or Suggested


Even before Governor Abbott announced his Executive Order (EO) on April 17th . . .